Inkjet People Delivery Details
FAST DELIVERY - SAME DAY DESPATCH
About Delivery
If you order by 4pm Monday to Friday, your goods will be sent the same day. Weekend orders are shipped on Monday (or Tuesday if it's a Bank Holiday).
In the unlikely event of a stock shortage goods will be sent next working day. In the event your goods cannot be shipped within 48 hours we will contact you, offering the option of a full refund.
All inkjet cartridges + refill kits are shipped free of charge, as are laser toner cartridges.
PLEASE N0TE:
1) MANY PACKETS ARE TOO BIG TO GO THROUGH A LETTERBOX. WHEN POSTAL WORKERS CANNOT MAKE A DELIVERY THEY SHOULD ALWAYS LEAVE A "SORRY WE MISSED YOU" CARD. OUR EXPERIENCE IS THAT THIS SOMETIMES GETS OVERLOOKED. IF GOODS ARE RETURNED TO THE SORTING OFFICE MARKED "CARD LEFT" BUT THE RECIPIENT DOESN'T KNOW, THEY JUST SIT THERE. IF YOUR ORDER HAS NOT ARRIVED WITHIN A FEW WORKING DAYS (AND WE HAVEN'T ADVISED OF A DELAY) PLEASE CONTACT YOUR LOCAL SORTING OFFICE. WE ARE POWERLESS (UNDER ROYAL MAIL'S OWN TERMS OF BUSINESS) TO INVESTIGATE UNTIL 16 WORKING DAYS HAVE ELAPSED.
2) OUR NORMAL DELIVERY SERVICE IS RESTRICTED TO THE UNITED KINGDOM. WE WILL SHIP TO OTHER DESTINATIONS BY ARRANGEMENT, AT AN AGREED COST. CONTACT US BY TELEPHONE DURING OFFICE HOURS FOR DETAILS OF NON-UK DELIVERY TERMS ON 0044 1793 526300.
3) ALL OUR UK INKJET DELIVERIES ARE OFFERED WITH FREE DELIVERY. GOODS ARE OCCASIONALLY RETURNED TO US BECAUSE A CUSTOMER WAS OUT WHEN DELIVERY WAS ATTEMPTED, AND THEN FAILED TO CONTACT THEIR LOCAL SORTING OFFICE TO ARRANGE COLLECTION OR A SECOND ATTEMPT AT DELIVERY. IN THESE CIRCUMSTANCES WE CONTACT THE CUSTOMER BY EMAIL, OFFERING TO DISPATCH THE GOODS A SECOND TIME AT THE EXPENSE OF THE CUSTOMER. PLEASE UNDERSTAND OUR FREE OR LOW-COST DELIVERY IS RESTRICTED TO ONE ATTEMPT ONLY. IF A CUSTOMER SIMPLY FORGETS (OR FAILS) TO CONTACT THEIR LOCAL ROYAL MAIL OFFICE WE CANNOT BE HELD RESPONSIBLE FOR THE ADDITIONAL COSTS.