Customer Feedback

Genuine Feedback From Our Customers


Just received my new ink cartridges ordered on Tuesday evening. This is the 4th or 5th time I have ordered from you and it is a pleasure to say that your customer service is fantastic and the products are always delivered without delay. In this day it is a pleasure to receive such excellent customer service - thank you. Ian C 20-02-2014.

"I would like to say you are worth 5 stars as far as I'm concerned... always swift delivery and, on the one occasion I telephoned, friendly and understandable conversation!"  Margaret D. 15/07/11

"This was my first order from you.  I am very impressedwith your immediate response to my request and I have now attached your business card to my printer for my future orders.  I have mailed your website to my friends.  A big thank you." Brian B.  12/07/11

"WOW!!  I placed my 1st order at 3.58 Mon afternoon and my ink cartridges arrived the following morning.  Now that's awesome service.  Thanks guys you're the dog's nuts  🙂 " Kevin A. 24/06/11

"Just to say thank you for a very speedy service.  Half way through printing documents yesterday afternoon, my printer refused to proceed!  This morning the package of ink was delivered and I was able to continue before my meeting scheduled for 1pm!  Brilliant service!" Angee B. 28/05/11

"Thankyou for your understanding over my problem printer and the cartridge saga!!  Your quick and very fair dealing with this matter will not be forgotten and is much appreciated.  .... my friends and contacts will be made aware of Inksave and your friendly service and help!  Wishing you every success in the future."  Alan E. 17/05/11

"Many thanks for your prompt delivery of my ink cartridges.  Your systems work very efficiently.  Thank you and I lok forward to completing business with you again in the future."  Malcolm C. 17/05/11

"I've been buying my ink cartridges from Inksave for a few years now and think it is a great company.  The people I've dealt with have always been very friendly and efficient."  Bill L. 28/04/11

"I ordered my ink cartridges at 4.45pm on 19th and received the items the following morning.  Excellent service."  Brian M. 20/04/11

"I have used Inksave now for about 4 years and can honestly say I am very happy...  Fantastic Inksave - keep up the good work."  Karen M. 13/04/11

"Thank you for your prompt and complete reply.  I have now ordered....  I am very impressed with your immediate response to my request and I have now attached your business card to my printer for my future orders."  Jean B. 12/04/11

"I've just ordered from you again, and have always been delighted with your service, so thanks.  Prompt, straightforward and excellent value." Belinda M. 10/03/11

"Well done on your customer service - so many companies fall down on this nowadays!"  Chris B. 02/03/11

"...I want to say as someone who is not very computer literate I find your site fabulous..easy to follow instructions and no assumptions that I will know what you mean.. Many thanks for your good site and very good products and service."  Clare L. 02/03/2011

"Since I started using inksave, quite a few years ago now, I have never gone anywhere else for my new cartridges.  The quality and pricecannot be beaten - excellent stuff!!" Nick H.  27/02/11

"I had to send you an email and thank you very, very much for your really prompt delivery of printer ink for my HP printer.  I ordered the ink at 22.15 approx on Sunday night, they were delivered at 13.30 Monday!!  I could not believe how rapid it was.  Thanks again I am extremely pleased."  Trevor S. 14/02/11

"Thanks for all your help.  You really do score top marks for customer service."  Sue C.  10/02/11

"Just received my ink; only ordered it yesterday lunchtime.  Excellent service once again, thank you.  I pass out your cards to friends and highly recommend you.  P.S. the Brother printer you recommended is Superb!"  Sue R.  09/02/11

"Thank you very much.  Excellent service and good reliable products." James C. 14/12/10

"I will be ordering a new cartridge later today.  May I take this opportunity to thank you for the excellent service you provide, and wish you and your team a Happy Christmas and a prosperous New Year."  Elaine Y. 13/12/10

"We just wanted to say we have always found your service most efficient.  Delivery has always been next day and it is a service we recommend and will continue to use."  Diana L.  16/11/10

"I am very impressed with the way you look after your customers - very many thanks."  Kevin G. 15/11/10

"I would like to say I have always been give exceptional service from yourselves on all counts; politeness, efficiency, product availability - especially ink cartridges, also fast reliable delivery for which I thank you sincerely." David R. 03/10/10.

"Several years ago I decided to give Inksave a try and was pleasantly surprised by the consistently excellent serviceand unimpeachable product quality.  Consequently I am still an Inksave customer and still find them a pleasure to deal with.  I would like to thank Mr Grey and his entire team for a continually enjoyable buyer/supplier experience.  If only all suppliers to my company had had the same reliability and friendly service over the years."  Peter T.  25/09/10

"Just to say "Thankyou" for another order received in quick time."  Brenda M. 25/09/10

"Many thanks for the above order, it arrived safely yesterday morning.  Superb service from you guys as always.  With your value and service I have no need to go elsewhere.  Many thanks to you all once again, you are stars."  Keith T. 12/09/10

"You and the Post Office must have a special relationship for the package to get here so quickly.  We live up in the north Pennines.... so this delivery beats everything else hands down - under 24 hours!!  Thanks to all concerned."  Barry R. 11/08/10

"I love your cartridges for reliability, price and fast delivery service.  Having bought from you twice I would never go anywhere else now!" Esther D. 30/07/10

"...Thanks again.  Great service, and will recommend you to other people." Nigel D. 15/07/10

".... it never really occurred to me a company would offer to be so flexible!  Awesome!  I'm ordering now - thanks very much!!" Wendy A-B. 14/07/10

"What fantastic service!! I called at 5pm last night and received my order this morning!  Thank you." Barbara H. 13/07/10

"Congratulations on the high quality of your services.  With best wishes," Olivier S-F.  03/06/10.

"I've noticed that my ink seems only ever to run out when I have an urgent need to print something!  However, there's no real problem because your service is fast and efficient.  I ordered the cartridges yesterday morning and they arrived in this morning's mail, 24 hours later.  Excellent.  Many thanks."  Rhodri B. 02/06/10

"Ordered around 1pm yesterday - delivered at 9am this morning - awesome service - well done.  Royal Mail weren't too bad either!!" William C.  27/05/10

"Thank you for your reply, this is what makes a good supplier great."  Philip B. 28/04/10

"Received the cartridge today, thank you for your exceptional customer service."  Laura G. 17/04/10

"Just to say thank you for recent delivery - your speed and efficiency always impress me.  You get top marks for customer service! Well done." Jennifer B. 25/03/10

"WOW!!!!!!!!!  I ordered some inks from you yesterday afternoon and they arrived in our lunchtime post today!  Fantastic, particularly as we live up in an isolated cottage in the north Pennines.  Thanks to you all." Barry R. 30/12/09

"Thanks for a brilliant service over the years, have recommended you to many of my clients.  Happy new year."  John C.  28/12/09

"You have an exceptionally high standard of customer service.  You stand above most other companies.  Happy Christmas." Mike M. 24/12/09

"Just a brief message to say a big thank you for the speedy delivery of my inkjet cartridges.  On placing the order Thursday morning, I was amazed to receive the cartridges first thing Friday morning.  Brilliant service, and I will certainly spread the word amongst my friends who have printers.  Thanks again..." Samdra P. 11/12/09

"Just wanted to say thank you once again..... I don't buy many ink cartridges but I would never buy them from anywhere else.  Thank you.  Have a very Merry Christmas. xxx"  Becky M. 09/12/09

"I have always been impressed with the excellent service you provide.  Christmas greetings from a very happy customer!"  Jennifer B. 08/12/09

"Thanks.... Not only for the prompt delivery of inkjets I ordered yesterday but also for the advice and information given when I was thinking about changing printers..."  George T.  17/11/09

"Hello - I received my order this morning after only ordering at 5.25pm yesterday....brilliant!!"  Christine F.  12/11/09

"Just a short note to say thank you to all at inksave for your delivery service and quality of product.  Order placed PM yesterday arrived 9am today...  Best regards"  Mike G.  10/11/09

"Marvellous service.  ink arrived today and I only ordered it on Sunday.  Thanks very much and will use you again!  Best wishes"  Sarah I.  27/10/09

"Once again, excellent service and competitive price.  Thank You!" Rita D. 17/10/09

"Thank you for your very prompt service and delivery of the cartridges.  Very impressed with your service, received this morning, will recommend your company without hesitation.  Thanks again."  Malcolm C. 15/10/09

"Just a short note to say I got the HP products ordered (before time stated) and would now like to say thank you for your excellent service.  By using inksave I've just saved approx £20! Excellent!  I've now emailed all my contacts with your details, thanks again."  Chris J. 15/10/09

"Just want to say how impressed I am again with the quality and speed of your service."  Mary S.  08/10/09

"I ordered some ink yesterday afternoon to replace a faulty cartridge sent by another firm (some time ago).  I was very impressed when your cartridge arrived today and works woderfully.  Very impressed with the speedy service.  Well done Inksave, I'd already given your cards out to colleagues (from a previous order).  I'll be telling them tomorrow that your service can't be beat.  Many thanks." Peter H. 07/10/09

"What a pleasure it is - in these days of questionable attitude - to deal with a top dollar company where the customer matters.  Repeat business is guaranteed when service like yours is received.  Thank you."  Stuart B.  07/10/09 

"It is such a refreshing change to have a contact like yourselves who are not just interested in making money but also offer invaluable advice, which I really appreciate.  ...I know I can expect first class service and advice from yourselves regarding printing equipment and supplies.... Once again, many thanks for your help and I will be in touch..." Beverley F.  03/10/09

"Thank you so much for your fantastic service.  You phoned me yesterday afternoon to make sure I wasn't having problems when I had paused at the checkout.  I'd lost my purse.  I then phoned in the details and received my parcel with ink first thing this morning.  Brilliant and swift service with a personal touch.  How many companies can claim that?  Thanks again."  Jennie C.  24/09/09

"Hi there, Received my ink within 24 hours.  Thank you very much.  I will be back once again!"  Jennifer J.  24/09/09

"Just to let you know that I received my order (in Portadown) next day!  Thanks for very fast and efficient service.  Giving one of your cards to a colleague."  Jim H.  24/09/09

"I just wanted to let you know how pleased I am with the ink cartridges, in fact I have just placed another order..."  Angie C.  21/09/09

"Placed an order for the first time on 10/09/09 - order arrived on 11/09/09.  Will definitely place orders with you in the future.  Very impressed!  Fast efficient delivery."  Debbie S.  12/09/09

"I am astounded by your delivery performance!  I sent my order late on Fri 28th Aug and it arrived midday Sat 29th Aug!  How fast is that?  Many thanks and congratulations on your performance.  Very best regards, Bryan.  PS The quality of your cartridges cannot be beaten."  Bryan M.  29/08/09

"Thank you for the fastest service I have ever come across, and my cartridges loaded with no problems - not like some I have purchased from other outlets.  Well done."  Leslie P.  29/08/09

"First time I had used non-branded ink with the last order (January 2008).  No problems with product and excellent service!!!"  Craig S.  06/08/09 (with new order)

"Just wanted to say "Thank you" for your excellent service.  I am very impressed with the fast delivery and shall certainly be using your service again in the future and recommending you to all printer users!  Thanks again!"  Beverley F.  06/08/09

"I am just letting you know how pleased I am with the cartridges.  I could not believe that they arrived so quick.  I only ordered about 5.30pm on Monday and when I got home at 12.00 midday on Tues they were on the doorstep."  Cynthia C.  28/07/09

"Many thanks for the speedy and efficient way my order was dealt with.  I ordered around 4.00pm on Friday 24th July and it was received at 9.00am on 25th July and the lady wh took my order was most helpful.  I will recommend you to my friends."  John W.  25/07/09

"Just a quick line to thank you for the excellent service on my order.  I ordered online yesterday evening (16.54pm) and received the next day - fantastic.  Many thanks.  Roger T.  23/07/09

"Just a quick note to let you know I received my order today (Monday).  All in good order, outstanding service!! (ordered very late Thursday).  Will certainly use your company again!  Many thanks."  Carol T.  20/07/09

"Have just received the HP cartridges I ordered yesterday - brilliant service, thank you!....will be using you again - great service and value for money..."  Judith D.  17/07/09

"Just a line to thank you for your excellent customer relations standards.... If only all suppliers were as efficient and pleasant to deal with.  Congratulations on your first class Public Relations.... Thank you again for the recommendation and advice, gratefully received."  Peter T.  16/07/09

"Received the new cartridge today and it worked fine first time.  Many thanks for the excellent customer service!"  Shuaib R.  25/06/09 

"Many thans, once again, for excellent service."  Sue R.  24/06/09

"After telephoning you very late on Friday afternoon, I was amazed when the new cartridge arrived in Saturday morning's post.  It would be impossible to do any better than that.  Very impressive."  Anthony W.  22/06/09

"Just to say what excellent service.  Ordered cartridges yesterday and arrived today.  Many thanks."  Sue B.  20/06/09

"Just wanted to say - order arrived in less than 24 hours.  I'm very impressed.  Thank you."  Gill C.  17/06/09

"Many thanks for a very speedy service."  Geoff W.  08/06/09

"Just wanted to say thank you so much for the excellent level of customer service received regarding this cartridge.  The replacement one arrived along with the rest of our order the next day.  It is so refreshing to receive this kind of care and we just wanted to let you know that it is very much appreciated and welcomed.  We will definitely recommend you to anyone we know wishing to buy cartridges."  Nicola B.  18/05/09

"Oh what a joy to find a company that does exactly what it said it would, correctly first time.  So many companies nowadays fail in this simple task.  I ordered my refills at 15:15 yesterday and by 9:20 this morning they had been delivered.  Congratulations and many thanks.  P.S. We have already given your details to 3 other people and it is only 9:50."  Dave C.  08/05/09

"Thanks for a very speedy response to the order.  I will order cartridges in the near future and I will tell colleagues at work about your service.  Thanks once again."  Dennis B.  07/05/09

"I just had to contact you and tell you how pleased I am with your service.  My cartridges arrived today.  I will be using your company again and will recommend you.  Thanks again."  Elaine K.  29/04/09

"Thank You!  Super service and super savings!!"  Liz R.  29/04/09

"Just wanted to say brilliant service, printer inks delivered as promised.  Shall use you again and send empty cartridges!"  Chris B.  28/04/09

"Thanks again - you are my supplier of choice!" Ian M. 28/04/09

"Excellent website, super products and quick delivery... Once again many thanks."  Stewart W.  14/04/09

"I am just writing to express my thanks for the superb service you have just provided me.  My order was placed mid afternoon Mon 7th April.  It arrived 1st post this morning.  Absolutely outstanding......  I will be using your services again in the future and will thoroughly recommend you to anyone who needs printing media.  Yours gratefully"  Paul E. 08/04/09

"Received my order that I placed yesterday - very impressed with customer service, thank-you.  Hope this one is just as good."  Deborah S.  07/04/09

"Many thanks for your speedy service.  Pleasure to do business with you."  Richard C.  07/04/09

"Gotta say the lady who answers your phone is fantastic!  Really nice person so don't lose her - its one of the reasons I buy from you as she is really efficient."  Lyndsay G.  02/04/09

"Many thanks for your quick and efficient help... Rest assured you will be recommended!"  Jayne D. 30/03/09

"Thankyou for your very prompt service.  My inks arrived this morning and I only ordered them last night at 16.45 hours.  It would be great if everyone else were as good at business as you.  Thanks again.  (I will pass your cards around!)" Pat R.  24/03/09

"Just to let you know that I am so impressed with your service.  I used you last time, but felt I should let you know the cartridges arrived this morning.  Thank you."  Linda R. 24/03/09 (ordered 23/03/09).

"Just wanted to say thank you for your quick and efficient next day service - even to an offshore island.  As a widowed pensioner I won't be a big customer but will certainly spread the word about your service.  Thank you."  Yvonne B. (Isle of Man) 20/03/09

"Thank you for your excellent service and price - the cartridge I ordered on 12th March arrived the following day.  I've added your company to my list of favourites for future use."  Rita D.  15/03/09

"Exemplary service.  Most impressed.  Many thanks, received today." Bobbi H. 04/03/09

"Thank you very much for your speedy attention to my problem.  I really do appreciate this action and will still continue to tell friends that you are an extremely efficient website."  Liz F.  02/03/09

"Thank you very much - inkjet cartridges received this morning.  Are working well in printer.  Many thanks again - I will be re-ordering from you in due course."  Wendy W.  18/02/09

"I have received my order of inks safely and in good condition.  Many thanks for your excellent service.  I will most certainly recommend you to others here in Spain."  Mervyn H.  16/02/09

"My ink cartridges came this morning so thank you for the super fast service!"  Paul O.  13/02/09

"Thanks very much.  You provide a great service.  I will be passing on your website details to friends and colleagues."  Lee C.  12/02/09

"Thanks again.  And congratulations on the speed and quality of your service."  Colin N.  09/02/09

"As a new customer and just received my order, I would just like to say "Nice One".  Fast delivery and an excellent consideration for customers from your info sheet on Getting the Best from your Printer.  It is touches like that, people appreciate, whether or not experienced or novice with a printer.  Well Done, I'll be back." Howard M.  03/02/09

"Received today 9.30am.  GREAT service." Peter D. 03/02/09 (ordered 02/02/09)

"Thank you so much for such a quick delivery.  Strange no-one else seems to find it possible; you certainly do.  And you have the best prices too.  I am very grateful."  Rosemary A.  03/02/09

"In these days when everybody is aware of the cost of things it's nice to know a company like yourselves can still put the customer first."  Paul McC.  02/02/09

"Just to say thank you.... very fast efficient service... I received my order in less than 24 hours... amazing... thanks again."  Yogesh K.  14/01/09

"Wow.  How did you do that so fast?  Hardly an hour from order to delivery.  Thank you very much - most impressive!  Always recommend you to friends.  You can't be matched."  Julia M.  07/12/08

"Many thanks for your most prompt response to my order.  I was delighted to get the goods a) after you had telephoned to reslove an on-line problem  and b) within 16 hours of my placing the order.  I shall certainly use your company in future and recommend it to others.  My best wishes."  Norman H.  06/12/08

"Thankyou for your very prompt and efficient service." Anita B.  06/12/08

"I placed an order Sunday.  It arrived Tuesday.  It don't get better than that!  Thank you for great service and good pricing - we've already recommended you to others.... we'll be back!  Thanks again."  Roger S.  04/12/08

"Hi, received my order 1 hour ago which is less than 24 hours after I placed my order, and my printer is now up and running again.  Brilliant service, and inks print well.  Will recommend you to all my friends and work colleagues.  Well done."  John M.  02/12/08

"Many thanks, fantastic service once again.  I will be back for more."  Eddy C. 29/11/08

Many thanks for your very prompt service and I challenge any other company to compete with your service. Many thanks"  Fred H.  27/11/08

"Many thanks for sorting out my ordering mistake and your prompt service:  everything arrived by 8 O'Clock!"  Dr Elio S.  26/11/08

"Hi   Just to congratulate you on perfect service,    thank you."  Matt M. 17/11/08 

"I am just emailing to thank you for your very efficient response to my order, it arrived less than 24 hours after my ordering."  George G.  14/11/08

"Just to say thanks for the VERY speedy delivery of my recent order.  I ordered the inks on Wednesday afternoon 12th Nov and they were delivered by first post this morning Thursday 13th Nov.  Well done!  The inks were installed & worked perfectly despite them being compatibles.  I'll be using your site in the future & have no hesitation in recommending you to my friends & family."  Tony H. 13/11/08

"Thanks very much for very fast delivery.  Ordered yesterday afternoon, delivered with the post this morning."  Derek H.  13/11/08

"Thanks for prompt delivery and assurances.  I like your style and will use you again."  Graham P.  13/11/08

"Thank you for my order received yesterday 31/10/2008.  I am writing to thank you for the incredible service you provide.  I will definitely recommend you A++++.  All the very best for now."  Jeff D. 01/11/08

"I have just bought some ink from you and I have to say the service was excellent!  Thank you.... I will definitely be using your service in the future..."  Adrian C.  27/10/08

"Thank you for the quite exceptional speed of delivery of the goods ordered."  Robert R. 16/10/08 (ordered 5.27pm 15/10/08)

"I had an apology from my local Sorting Office which held up my last order from you.  Now happily received them and they are brilliant quality.  Thank you."  Bryan M.  15/10/08

"Excellent Quality, service and cost.  Keep it up guys!!!"  Nick H.  12/10/08

"Thank you for the quick service.  My order (yesterday) received safe and sound today.  Thank you all."  Joan M.  11/10/08

"I ordered some ink yesterday and it arrived this morning.  Amazing service.  Thank you."  Jennie C.  11/10/08

"Thanks again for your very fast turnaround."  Mike W.  04/10/08

"Ordered at 3 o'clock in the afternoon - by 8.30am next morning they dropped on to my doormat.  Now that is what I call a first-class service, many thanks."        Chris R. 01/10/08

"As a returning customer (again & again) I have recommended a friend to give you a try.... Keep up the good work (and quality).  John H.  26/09/08

"Thanks again for your much appreciated help.  You are a very good company with good service and marketing.  I do wish you well in this tough business world!"  Sarah D.  23/09/08

"Just to say thank you for such a prompt response to my order yesterday.  The cartridges arrived in this morning's post.  Top marks and many thanks.  I always recommend your efficient service to friends."  Carol K.  11/09/08

"Many Thanks.  I am indeed surprised and impressed by your response.... Thank you for your prompt attention.  I will of course continue to purchase from you as you deliver so quickly and are so professional."  Julia B.  10/09/08

"Thanks for your swift response.  Great service and value.  I'll be back!!"  Sarah H. 01/09/08.

"We were just so chuffed with the little note you enclosed saying you were one cartridge short and would send the last one later but we might be desperate.  The other one came the next day.  Your bit of top line customer service must not go unnoticed.  Thanks again - please be aware that you are very much appreciated!"   Liz W.  13/08/08.

"Many thanks for providing such a quick service - and at an excellent price!!  I'll be back !!"  Bruce A.  06/08/08

"Thank you so much - I appreciate the customer care!  I have always found the service to be excellent and good value even before this experience!  Many thanks."  Anne S.  28/07/08

"All in all thank you very much for a very prompt service.  It's sometimes a gamble with compatible cartridges, changing suppliers.  I am impressed and convinced!   Ned Q.  24/07/08.

"Just to let you know we have today received delivery of our order which we placed yesterday.  Wow, what service, much appreciated."  Pat M.  11/07/08.

"Whilst not a 'big' customer I do order through you and have done for some time now.  I just wanted to express my thanks for the fast efficient service you provide.  I know that when I place an order, I do not have to wait and hope it will arrive... it always has done... fast.  Many thanks."  Anthony S.  05/07/08.

"Thank you for your excellent service."  Peter T.  04/07/08

"Just a quick note to thankyou for the prompt delivery of the above (Brother DCP-135C) order.  Great service and goods.  Many thanks."  Roger T.  01/07/08 

"After your excellent service a month or two ago I am reordering from you"  Brian F.  23/05/08

"Just received another order from you - fantastic service - so quick!"  Liz R. 22/05/08

"Many thanks indeed for your prompt delivery.  18 hours from ordering to receipt of cartridges.  Most impressed."  Carole C.  20/05/08

"I'm going to place an order now but wanted you to know that I came to your site by way of a recommendation from a satisfied customer - from what I've already experienced, I shall be doing the same!"  Richard M.  20/05/08

"Iwould just like to say thank you for your brilliant service!  I needed some ink cartridges in a hurry and was unable to get out to a shop.  I found you on Google.  I would normally order online but as I desperately needed them next day I rang and spoke to Liz.  She couldn't have been more helpful and I got my delivery at 9am the following morning.  You deliver excellence on both customer service and price.  I know where I'll be buying my ink stock in future!"  Simon H.  16/05/08


"Thanks for the brilliant service and prices as always.  I have recommended you to countless people as you are the best I have found." JPM.  27/04/08

"I was recommended to use this site through a friend who is already one of your customers.  Her name is R***** B*** and she could not fault your customer service or reliability in any way."  Lucy F.  26/04/08

"Where does one nowadays get such customer service!!!  Thank you.... I certainly shall recommend you, mention it to friends etc."  Sylvia W.  17/04/08

"Just a note to compliment you on your excellent service.  I ordered 2 replacement cartridges online Thursday evening and they arrived in Saturday's post.  Keep up the good work."  Michael J.  12/04/08

"My first order with you, such excellent service, so quick, thank-you.  Will definitely order again from you and will pass on your cards to my family and friends." Joan C.  02/04/08

"My cartridge arrived safely this morning, thank you.  Are you sure you don't use owl post?  Thanks again for splendid service."  Pat H.  01/04/08

"Have just received our first delivery from you - excellent service.  I am passing your cards around - hope they bring success." Janet P.  05/03/08

"I was pleased to see that you have a disclaimer against the sale of certain Lexmark cartridges.  As far as I am aware you are the only compatibles seller who is acting with responsible and honest business ethics....... I thought that I would write and say many thanks and also how good it was to see." Gordon.  28/02/08

(By letter) "Thank you for your very prompt and efficient service..... It makes such a change to get good customer service." Pat G.  22/02/08

"THANK YOU.  Thank you so much for your extremely courteous and speedy service.  I was amazed to receive my order first thing this morning as I had only requested it at 4pm yesterday!  I'll certainly buy my inks from you again and will recommend your company to my friends."  Ruth F.  12/02/08

"I have received my cartridges this morning.  Thank you for your extremely speedy delivery.  I will definitely use your company again."  Andrea M-C. 09/02/08

"I have to say I am amazed at the speed and courtesy of your reply; I wish all online retailers had a modicum or your customer service ethos.  Needless to say I will be ordering all of my cartridges and peripherals from you from now on.  I shall also be recommending you to my fellow directors at the ********** chamber of commerce small business association.  Once again many thanks for the unexpected degree of service."  Terry B.  04/02/08

"Received the replacement cartridge today and it's fine.  Fantastic service.  Thank you.  I have just placed a repeat order on your website.... Thanks again." Brian M.  22/01/08.

"Just to let you know that I am very impressed with your service!!!!!!!!  The package arrived at my father's this morning - it must be a record.  With many thanks to Inksave - I will use you again, I Promise...."  Christine P.  08/01/08

"I would just like to say how impressed I am with your service.  At lunchtime yesterday I ordered some ink cartridges for my printer on your website - which I found extremelyusefull set out by the way.  I was amazed to have them delivered the following day - roughly 24 hours from my order being sent to it landing on my mat!  I shall definitely be passing your name on to my friends.  Thank you." James D. 04/01/08.

"Thank you so much for fantastic customer service, very refreshing....."  Sam W. 30/12/07

"Wow, what superb service.  Replacement cartridge arrived this morning, and at this time of year that's just amazing!.....Many thanks."  Alison T. 22/12/07

"Thanks for despatching so quickly - I received next morning at 9.00am.  Well Done!"  Richard G. 21/12/07

"THANK YOU.  Thanks very much for the prompt delivery of the goods I ordered yesterday.  Have a great Christmas and best wishes for 2008."  Yvonne M. 21/12/07

"Thank you so much - the cartridge arrived today.  I will certainly recommend your excellent service to everyone.  Thanks again and Happy Christmas to you all."     Molly B.  19/12/07

"This order safely received 11am today; many thanks.  Your service is truly outstanding, and I have warmly recommended it to others.  Happy Christmas!"   Peter P.  19/12/07

"Thank you so much for the superb service - order placed late afternoon yesterday and delivered today at 12.45pm - less than 24 hours.  Fantastic.  Thanks again."  Peter C.  4/12/07

"Just to let you know, you saved me again!  I needed that cartridge so desperately.... less than 24hrs and it was on my doormat - thank you for such excellent service again."  Rachel B.  01/12/07

"Once again, brilliant service.  I don't know how you do it, order was placed Friday mid-day, inks arrived 10:30am next day.  I live on the Isle of Man and everything takes at least 3 days to arrive after ordering.  Brilliant brilliant brilliant!"  Christopher J.  01/12/07

"I just wanted to drop you an email to thank you for the first class service I received from you.  On encountering a problem the swift response and action was truly excellent - no hesitation, no quibbles; you simply sorted out the problem to my satisfaction.  It is very refreshing to encounter a company which lives up to its promises on service.  I will not hesitate to use you again and will be recommending you to others.  Thank you."  Annette W.  30/11/07

"I feel I have to email you.... I placed an order with you yesterday afternoon.  Just wanted to say how impressed I am as I received my order this morning!  All parts arrived and our printer is now up and running again!!  Thank you for your professional service!"  Michelle T.  23/11/07

"Re: Brilliant service - Just letting you know that I think your level of service, product quality and fast delivery are top notch.  I have already recommended you to everyone where I work who has a printer and I look forward to ordering more inks from you in the future.  Keep up the fantastic standards!"  Christopher J.  14/11/07

"Once again your company's professionalism shines through..."  Andrew D. 08/11/07

"Just to say thanks - how do you do it? Ordered yesterday afternoon, delivered this morning!  Once again you've excelled yourselves."  Margaret D.  06/11/07

"A very big thank you for the excellent service and high quality cartridges.  Faultless!"  Mike L.  03/11/07

"Just a quick note to say I am really impressed with the quality of this product!!!!  And it came really quick - thanks alot.  I will use you again in the near future."      Ruth G.  30/10/07

"I ordered my ink cartridges at 5.15pm last night and received them at 9.30am this morning......Once again - excellent service - thank you."  Colette W.  26/10/07

"Just to say thanks, ordered Tuesday arrived Wednesday, fitted and worked straight away, no hassle, excellent quality...... and have put a card on notice board at workplace....."  Dennis C.  25/10/07

"I was really amazed when the cartridges arrived this morning and I only ordered them yesterday evening - what fantastic service.  Thanks and I will definitely be ordering from you again."  Egil G.  24/10/07

"Wow! - 2 HP cartridges ordered Wed pm - arrived Thursday 8.45 am.  You can't get better than that.  When I ordered online there appeared to be a problem with the authentication of my card.  One phone call - straight to a PERSON as you say - and it was resolved in an instant.  Many many thanks - I have not used you before but will certainly be back."  David L.  04/10/07

"Hi, thanks for your quick service.  I will not hesitate to recommend your company to my family and friends.  Cheers!"  James G.  02/10/07

"....Thanks again for your excellent service." David M.  02/10/07

"Just a quickie to say how impressed I am with your service - I ordered some ink-jet cartridges at about 13.00 on the 18th and they were delivered first post on the 19th....awesome...... Many thanks"  Nick H.  19/09/07

"Wow - that's an impressive service - cartridge arrived this morning.  Thanks, Ian"  Ian C. 19/09/07 (ordered 18/09/07 4.24pm)

"Congratulations on your fine service, items arrived this a.m, and a great product!" Jack H-D. 18/09/07

"I just wanted to say thank you for your outstanding service.  I placed my order online at 5.23pm yesterday and the cartridges were delivered this morning.  This enabled me to complete some work today which I was pleased to get done.  Thanks again."  James G.  07/09/07

"Thank you very much for the very fast response - all is now well.  Very pleasantly surprised by the excellent service.  Many thanks."  Kevin M.  05/09/07

"Very impressed!  First order made towards the end of Tuesday afternoon, received first thing this (Weds) morning!  Excellent service, thank you.  Look forward to doing more business with you."  Mark C.  05/09/07

"1st class packaging and service!!!!!!!!!!!!  Many thanks!"  George C.  26/08/07

"Your service was impeccable and your courtesy when I made a mistake commendable.  Package arrived next day.  Thank you.  You have gained a new customer."  Reg C. 25/08/07

"...Many thanks for your very fast service.  I hope to do business with you again when I need further cartridges."  Michael D.  17/08/07

"I just wanted to say how impressed I am with your could it be better?.... I will certainly be using you all the time and recommending you to everyone I know."  Peter K.  04/08/07

"Many thanks for your superb service - ordered yesterday afternoon and received the cartridges this morning!!  Be assured of my future business and I'll tell my friends and colleagues at school."  Karin K.  03/08/07

"I just wanted to let you know I received my order from you guys this morning!!!... Thank you so much for such speedy, efficient and competitive service."  Rachel B.  26/07/07

"I placed an order for Epson compatible cartridges well after 5.00pm on Friday and thought that, if you were too busy today, I might get them on Tuesday.  I was amazed when they reached me before 11.00 am on Saturday!  I don't know how you even managed to get to the post in that time!...... Thank you very much."  Sally-Ann M.  09/07/07

"Thanks for my order - fantastic service - very impressive.  The postman actually woke me up this morning to deliver my order only placed yesterday afternoon!  I have recommended you already."  Elaine C.  21/06/07

"Oder ID 11177 Received OK many thanks for the rapid despatch, well done."  Robert H.  26/05/07

"Just to say thank you so much again for fast delivery of my inks - ordered yesterday afternoon, arrived first thing in Edinburgh this morning - most impressive.  Will be back soon for more orders and I have recommended you to my friends.  Thanks again."  Fran P.  12/05/07

"Many thanks for such a fast and efficient service.  I didn't order until after 5pm yesterday and yet my ink cartridges are already here.  Much appreciated.  P J Rawlinson.  26/04/07

"I was astonished to receive today 6/4/07 pack of 50 photo paper which I ordered on 5/4/07.  This is incredible fast service for which I thank you.  Be assured I will continue to use your service and will tell my friends about you."  Bill F.  06/04/07

"Just to thank you for fantastic service.  Have never used you before - found you on Google.  Ordered 2 ink cartridges at 4.10pm Friday - they were with me the next day.  Great prices and you can't beat free delivery.  Will definately be recommending you.  Thanks again."  Sarah G.  31/03/07

".....congratulations on your website.  it is by far the easiest to use."  Diana T.  28/03/07

"Felt I Just had to let you know how delighted I am with your service.  Placed an order timed at 16.56 yesterday (Friday).  Couldn't believe it when the postman rang my bell at 9.15 this morning and there were my cartridges!!!  the speed of delivery plus the bonus of it being free is superb.  I shall be recommending you to all my friends......  Thank you for a superb service - keep it up.  Alan N.  24/03/07

"I really appreciate good customer service, you have rectified the problem and were actually there i.e. a human being to talk to rather than an avatar or email black hole.  I will certainly be using your company in the future and recommending it to friends.  Stuart C.  23/03/07

"Great delivery and many thanks for your fine service.  Michael W.  22/03/07

"As ever thank you for continuing fantastic customer support & service."  Debbie.  22/03/07

"Thank you .... for your remarkable service.  I ordered two ink cartridges from you at about 5.10pm on Wednesday evening and they arrived here at 10.00am on Thursday morning!  Nowadays it is so unusual to receive such brilliant attention that I thought I should email you with my thanks."  Barrie N.  22/03/07

"Many thanks.... AS USUAL, SERVICE EXCEPTIONAL, as I have informed many many contacts."  Jim D.  09/03/07

"Just wanted to say a big thank you for your speedy delivery of my ink cartridges, Really impressed....... It makes a big difference to deal with a company with excellent customer service skills and will be sure to pass your name on.  Thanks again"  Judy M.  08/03/07

"Thank you for my early receipt of this order, which arrived whilst I was having my breakfast.  Brilliant."  Frank G.  06/03/07

"Hi folks.... Brilliant service.  My order 8490 arrived today Tuesday 20th Feb.  Many thanks indeed."  David Mc.  20/02/07

"....received this morning a bare 15 hours after being placed.  Superb service at a superb price.  Thank you."  Ashwyn S.  20/02/07

"Quick note to say I'm very impressed with your service - order placed yesterday and delivery today - and we live in an out-of-the-way place where we don't normally get stuff the next day.... Will certainly pass your details on to others."  Barry R.  26/01/07

"Please note that I ordered this at about 4pm Thursday and it arrived at 10.30am Friday.  Brilliant service!!!!"  Derek M.  26/01/07

"I just wanted to thank you very much for your most speedy and efficient service in respect of my above order.  i was particularly impressed with the ease of ordering and paying and the confirmatory emails and your paperwork in general.  well done - I shall certainly recommend you to my friends."  Ray F.  23/01/07

"Ordered only yesterday, arrived early this morning.  First class service WILL DEFINITELY come back again.  I am 'spreading the gospel' your cards have been passed on to colleagues."  John H.  16/01/07

"Wow! what service - cheapest price I found on the net (with free delivery); only ordered yesterday and original Lexmark cartridge arrived today.  Will recommend to everyone."  Mark E.  09/01/07

"We would just like to say how pleased we have been with your service since we started using you a few months ago."  Falcon Interiors.  20/12/06